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How Do I Track My Order?

For Pakistan, When Your Order Has Been Dispatched, You’ll Receive A Dispatch Confirmation Email With A Link To Track Your Parcel. You Can Track The Progress Of Your Parcel At The TCS Courier, By Selecting The Track Your Parcel Icon And Entering Your Tracking Number. This Will Give You The Up-to-date Status Of Your Order. For International Deliveries, Please Contact Customer Services Here.

Can I Return Unwanted Items Via A Store?

No, Unfortunately, Our Stores Cannot Process Refunds. All Online Orders Must Be Returned By TCS Courier Service To Our Head Office Address.

How Do I Return An Item?

There Will Be A Form Delivered With Your Goods. For More Information Please Read Our Returns Page.

What Happens If The Order I Receive Is Faulty Or Incorrect?

In The Rare And Unfortunate Event Of Your Order Being Faulty Or Incorrect Please Accept Our Apologies And Contact Customer Services Here.

An Item Seems To Be Missing From My Order.

We Are Sorry To Hear This Please Contact Customer Services Here.

Can I Use A Discount Code On Sale Items?

No, Unless It States Otherwise, Discount Codes Can Only Be Used On Full-price Items. To See Our Promotions Terms And Conditions Please Click Here.

I Have Processed My Order But Have Not Entered My Promotional Code, Can I Use It After?

Unfortunately, Once An Order Has Been Processed We Cannot Amend It. Promotional Codes Have To Be Used Before An Order Is Confirmed.

I’ve Got A Suggestion/Comment About The Website About Lazy Jack Products.

We’re Always Grateful For Feedback. You Can Contact Us Here.

Can I Speak To Someone To Give Me Advice, Answer A Query Or Order Over The Phone?

Yes, You Can Call Our Customer Services Team At >> +92 330 2841786 (9 Am – 6 Pm).

Do I Need To Set Up An Account To Place An Order?

No, You Don’t Need To, But There Are Loads Of Benefits To Having An Account; You Can Track Orders, View Order History, Change And Manage Your Details, And Get All The Latest On New Arrivals, Sales, And Special Promotions.

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